Privacy Policy
At Consultwave, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you engage with our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information in order to provide and improve our services to you.
Personal Information
While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Name
- Email address
- Phone number
- Address
- Date of birth
- Financial information necessary for investment services
Non-Personal Information
In addition to personal information, we may also collect non-personal identification information whenever you interact with our website. This may include:
- Browser type
- IP address
- Geolocation data
- Pages your visit on our site
- Time and date of each visit
- Time spent on those pages
- Other analytics data
How We Use Your Information
Consultwave may use the collected information for various purposes, including:
- To provide and maintain our services
- To improve, personalize, and expand our services
- To understand and analyze how you use our services
- To develop new products, services, or features
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
- To process your transactions and send you transaction-related notifications
- To find and prevent fraud
- To comply with legal obligations
Cookies and Tracking Technologies
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our services.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. Examples of cookies we use include:
- Session Cookies: We use session cookies to operate our service.
- Preference Cookies: We use preference cookies to remember your preferences and various settings.
- Security Cookies: We use security cookies for security purposes.
Disclosure of Data
We may share your personal information in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our service (‘Service Providers’), provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.
- For Business Transfers: If Consultwave is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- For Legal Reasons: We may disclose your personal information in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
Security of Your Data
The security of your data is important to us, and we strive to use commercially acceptable means to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Your Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Consultwave aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information. If you wish to be informed what personal information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your personal data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Consultwave relied on your consent to process your personal information.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms of service of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective, and update the ‘effective date